Frequently Asked Questions
Do I need to be 18 years to get cannabis?
We serve customers:
– 18+ with a valid CA Medical Cannabis Card
– 21+ recreational cannabis (no medical card required)
Do you have cannabis for recreational use?
Yes, we have cannabis products for recreational use.
What payment methods could I use?
You could pay with cash or debit upon delivery (there is $3 fee if paid with debit), also you could pay at online check out with AeroPay and earn 2% cash back (limited time only). We also accept credit cards if order placed over the phone.
Do you have medical cannabis?
Yes, we have medical cannabis products.
What do I need to get medical cannabis?
In order to receive medical cannabis you need to provide your doctor’s recommendation letter.
What is your return policy?
All sales are final with the exception of defective products. Exchanges for defective products must be made within 3 days of purchase.
Please bring original packaging with defective product. Your receipt is also required if you’re not a member.
Per California cannabis law, we cannot accept returns/exchanges on flower.
If you’re missing or received the incorrect product on a delivery, for immediate assistance, please give us a call at +1 (510) 871-0439 and one of our dispatchers will be able to assist you. You may also reach us by email – firstname.lastname@example.org.
What areas/zip codes do you serve?
Alameda 94501 94502
Albany 94708 94707 94706
Berkeley 94710 94702 94703 94704 94709 94720 94705 94618
San Leandro 94577 94580
San Larenzo 94580
Chabot/Castro Valley 94546
Oakland 94609 94618 94610 94602 94621 94613 94605 94612
Oakland 94607 94606 94601 94621 94603
Oakland 94607 94609 94611 94610
We now deliver to Walnut Creek as well*. 94597, 94595, 94596, 94598, 94523, 94549, 94556
*Please note, delivery minimum to Walnut Creek Area is $100 and delivery time might be 60-120 minutes. However, there is no extra delivery fee as long as the minimum order requirement of $100 is met.